Delivery & Refund Policy

World Wide Transport

Shipping chemicals can be difficult

Park Scientific Limited has nearly 30 years experience of exporting bespoke chemical tenders to every part of the world. Depending upon your requirements we can deliver your order by land, air or sea. Thanks to our vast experience we are in an excellent position to offer advice as to the best method of transportation for your shipment. We are very successful at delivering chemicals shipments that consist of different mixtures and ranges of transport hazards. Park Scientific Ltd will meet your delivery needs by offering the appropriate packing specification and supplying the documentation required for shipping.

Park Scientific Limited can prepare shipments FCA, Park Scientific Ltd, Northampton ready for export (with documentation) by the customers own freight forwarder. We have abundant experience of communicating and collaborating with a number of different freight forwarders to facilitate the expedite delivery of customers’ shipments. For UK based companies we can arrange delivery of their shipment, CPT a designated UK Warehouse or transport hub. For non-UK customers we can deliver CPT airports and seafreight ports around the world, depending upon the requirements of the customer.

Park Scientific Ltd are the experts at delivering your complete chemicals requirements to your required destination.

UK transport

Park Scientific Ltd also has a vast experience of delivering chemicals in the UK. For small orders of non-hazardous or limited quantity products we will deliver using a next day courier. For orders that consist of larger quantities we use a recognised haulage firm. We can also offer a dedicated truck service for products that require an ADR licensed driver.

Delivery

The Seller undertakes to use its reasonable endeavours to deliver by specified delivery dates. However, in all cases delivery dates are estimated only and without commitment by or obligation on the part of the Seller. The Purchaser shall not be entitled to cancel any order or to delay or refuse payment should delivery be made after the specified delivery date.

Orders will be delivered at the Purchaser’s cost by whatever means the Seller considers appropriate.

The Seller has the right to deliver goods and carry out services in instalments, and the Purchaser shall be obliged to pay for each instalment in accordance with the Seller’s usual terms.

If the Purchaser fails to accept delivery within 14 days of receipt of notice in writing that the goods are ready for delivery, the Purchaser shall be liable for all the Selller’s storage and other charges, and the Seller shall be entitled without prejudice to its other rights, to resell or otherwise dispose of the goods.

Claims for shortages and/or damaged goods must be made within 7 days of delivery, failing which proper delivery shall be conclusively presumed to have been made.

Claims for non-ordered goods and/or non-delivery must be made within 7 days of receiving the invoice.

Delivered products remain the property of the Seller until paid for in full.

Returns

No goods may be returned to the Seller without the Seller’s authorisation.

Authorisation to return damaged and/or unsuitable goods must be requested within 7 days of delivery. The Seller has the right to repair and return damaged products.

Authorisation to return non-ordered goods must be requested within 7 days of receiving the invoice.

Authorisation for the return of goods which fail to meet current published manufacturer’s specifications must be requested in writing within 28 days of delivery.

The Seller will only authorised the return of goods which are unused, and in a condition suitable for resale. This will not include opened chemicals or diagnostics, and refrigerated or other perishable goods.

Where goods are returned for any reason other than that set out below, the Seller reserves the right to make a handling charge against the Purchaser of 15% of the invoice value of all goods returned, or a minimum charge of £25 (whichever is the greater).

Conditions, Warranties and Seller’s Liability

Subject to fair wear and tear, and due to observance of any installation, user, storage, operating or maintenance instructions, the Seller undertakes to replace, or at its option repair free of charge to the Purchaser, any goods which the Purchaser can establish are defective by reason of defective workmanship or materials and which are returned to the Seller carriage paid within 12 months of the date of receipt by the Purchaser.

No warranty is given that the goods are suitable for any particular or special purpose, or for use in connection with any equipment.

To the fullest extent permitted by law, the Seller hereby excludes liability in tort to the Purchaser or to any third party. The purchaser hereby represents that it is a competent user of the class of goods to be supplied hereunder, that it has satisfied or is able to satisfy itself that the goods are safe to use, and that it will institute a safe system of working for the use of the goods. The Purchaser shall indemnify the Seller against any claim by any third party that that third party (or any fourth party on whose behalf the third party is acting) has suffered any loss, damage, personal injury or death by reason of or resulting from any negligence by the Seller or any defect in the design, specification or manufacture of the goods.

The Seller shall not in any event be liable for any loss of profit or other financial or consequential loss whenever and however caused or arising in respect of goods supplied by the Seller. Subject to the previous paragraph and Clause above, the Seller’s liability for any loss or damage to property whatsoever shall be limited to the payment by the Seller of a sum equal to the invoice price of the product / service in respect of which liability arose. This limitation of the Seller’s liability shall apply whether such damage or loss shall arise from any breach of this contract or from any breach of any condition or warranty implied by law or custom, or from misrepresentation by or negligence of the Seller, its employees or agents.